"Paradox Live Acrylic Stand SHOWDOWN Yuto Inukai" Information and apology for exchange and sales of non-defective items
Thank you very much for your patronage of "Paradox Live".
This time, it has been found that the design of the "Paradox Live Acrylic Stand SHOWDOWN Yuto Inukai" released on February 8, 2023 is reversed.
We sincerely apologize for the inconvenience caused to our customers.
Therefore, we will respond as follows regarding the applicable products.
■ Target product
"Paradox Live Acrylic Stand SHOWDOWN Yuto Inukai"
■ Corresponding part
The design of "Paradox Live Acrylic Stand SHOWDOWN Yuto Inukai" is reversed.
・Error
・Correct
〇 Customers who purchased the above target products and wish to exchange non-defective products 〇
We apologize for the inconvenience, but we will exchange non-defective products for customers who purchased the target product.
Please access from the inquiry form URL below and enter the necessary information (name, address, phone number, email address) and "request for replacement of non-defective product" in the "Inquiry contents" column.
*Personal information provided by customers will be used only for this case and will not be used for any other purpose.
■ Inquiry form
mu-mo SHOP inquiry form
mu-mo
Business hours 11:00-18:00 (excluding weekends and holidays)
■ Reception period
February 9th (Thursday) to February 26th (Sunday), 2023
*Although we accept emails 24 hours a day, we will respond in order during business hours. Thank you for your understanding.
* We cannot respond after the above reception period. Please note.
■ About the shipment of non-defective products
Good products are scheduled to be shipped sequentially from the end of February 2023.
There is a possibility that the start of shipment of non-defective products may be delayed due to the result of the inspection or the convenience of the manufacturer of the product.
Please note.
■ About selling quality products at stores
It will be on sale at the Animate Shinjuku store on Thursday, February 16, 2023 when the store opens.
In order to prevent this from happening in the future, we will further improve our product management system and strive to prevent recurrence, so we kindly ask for your understanding and cooperation.
This time, it has been found that the design of the "Paradox Live Acrylic Stand SHOWDOWN Yuto Inukai" released on February 8, 2023 is reversed.
We sincerely apologize for the inconvenience caused to our customers.
Therefore, we will respond as follows regarding the applicable products.
■ Target product
"Paradox Live Acrylic Stand SHOWDOWN Yuto Inukai"
■ Corresponding part
The design of "Paradox Live Acrylic Stand SHOWDOWN Yuto Inukai" is reversed.
・Error
・Correct
〇 Customers who purchased the above target products and wish to exchange non-defective products 〇
We apologize for the inconvenience, but we will exchange non-defective products for customers who purchased the target product.
Please access from the inquiry form URL below and enter the necessary information (name, address, phone number, email address) and "request for replacement of non-defective product" in the "Inquiry contents" column.
*Personal information provided by customers will be used only for this case and will not be used for any other purpose.
■ Inquiry form
mu-mo SHOP inquiry form
mu-mo
Business hours 11:00-18:00 (excluding weekends and holidays)
■ Reception period
February 9th (Thursday) to February 26th (Sunday), 2023
*Although we accept emails 24 hours a day, we will respond in order during business hours. Thank you for your understanding.
* We cannot respond after the above reception period. Please note.
■ About the shipment of non-defective products
Good products are scheduled to be shipped sequentially from the end of February 2023.
There is a possibility that the start of shipment of non-defective products may be delayed due to the result of the inspection or the convenience of the manufacturer of the product.
Please note.
■ About selling quality products at stores
It will be on sale at the Animate Shinjuku store on Thursday, February 16, 2023 when the store opens.
In order to prevent this from happening in the future, we will further improve our product management system and strive to prevent recurrence, so we kindly ask for your understanding and cooperation.